FeatureAll plans
Cash function
Customers who want to pay cash tap “pay by cash” on the kiosk, drop the amount into your cash box and confirm. Per store you decide whether the button always shows or only when the kiosk is offline.
Why it matters
A plan B at the kiosk
For customers who pay cash
Some customers have no card with them or prefer cash. With the button they can still shop.
When the internet is down
With “Cash payment offline possible” the button only appears when the kiosk has no connection. In normal operation, card and TWINT stay the way to pay.
Every purchase still recorded
Cash purchases are listed under “Orders” with products and amount, so you know how much should be in the cash box.
At the kiosk
How customers pay cash
The kiosk trusts the customer, the way people trust each other in a village.
1 Add the items
Customers scan their products or pick them on the screen.
2 Tap “pay by cash”
The button sits next to card payment as soon as there is something in the basket.
3 Drop the money in
The kiosk shows “Please put CHF … in the cash box.” You provide the cash box next to the kiosk yourself.
4 Confirm the payment
One tap on “I have paid: Complete purchase.” Then the receipt follows as a QR code or on paper.
In the dashboard
Keep an eye on cash
Cash purchases appear in the same list as card payments. These images are taken straight from the cloud dashboard.
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- 1
Show cash purchases only
In the filter, set “Payment method” to Cash and choose a period such as “Last 7 days”. Then compare the cash box with what was sold.
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Spot abandoned cash purchases
If nobody confirms the cash payment within two minutes, the kiosk restarts and saves the purchase with the status “Timeout”. The filter of the same name shows them.
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- Read the full guide
Good to know
Which shops cash suits
The cash function suits shops with regulars and trust, such as village shops or company shops, and works as a fallback during an internet outage. The kiosk does not check whether the money was really put in. Where that is a risk, accept only card and TWINT or enable cash for the offline case only.
- “Cash payment possible”
- button always shown
- “Cash payment offline possible”
- button only without internet
- Counting money, change
- no, the kiosk takes no money
- Without confirmation
- status “Timeout” after 2 minutes
- Receipt
- QR code, printing optional
- Cash function
- included in every plan
Setting per store
In operation
Cost
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Retail plan
Statistics
Revenue, margin and VAT by product, store, supplier and payment – including CSV.
FAQ
Does the kiosk accept coins and notes?
No. The kiosk only shows the amount. The customer drops the money into your cash box and confirms the payment on screen. There is no change.
Can I offer cash only as a fallback?
Yes. Switch on “Cash payment offline possible” for the store. “pay by cash” then only appears when the kiosk has no internet connection.
Where do I switch on the cash function?
In the cloud dashboard under Settings › Organization › Stores, in the “Payment Options” section with “Cash payment possible”. The setting applies to all kiosks of that store.
What happens if someone does not confirm?
After two minutes without confirmation, the kiosk starts a new purchase. The old one stays visible in the dashboard with the status “Timeout”.
Does cash replace card payment?
No, both run side by side. With cash and card payment both active, customers choose at the kiosk.
Hi, I’m Tobias.
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Tobias Kobelt · scango.ch