Orders

Purchases

Purchase overview

This page shows how to view and manage purchases in your scango.ch dashboard. The list updates in real time, so you do not need to reload the page.

View purchases

Purchases appear in a table with these columns:

• Payment icon: card or cash. Green = successful, red = unsuccessful
• Date: when the purchase was made
• Total: purchase total
• Store: store location, if you run more than one
• Products: items in the purchase

Click a row to open the details. To cancel a purchase, use the trash icon next to it. Cancelled purchases stay in the system with a cancelled status.

Search products

Use the product search field to find purchases that include a given product. Enter the full name or part of it; results update as you type.

Filters

Narrow the list with filters so you only see what you need.

Set the date range with presets or enter dates yourself:

Other filters:

• Payment status: filter by status from the payment acquirer (labels stay in English)
• Card brand / type: e.g. Postcard, Mastercard, TWINT
• Payment channel: e.g. PayTec terminal, cash, gift card
• Stores: filter by store if you have several
• Suppliers: only purchases that include the selected supplier

Export as CSV

Click «Export as CSV» to download purchases for analysis or bookkeeping. You can still adjust the date range and filters before the file downloads for use in a spreadsheet.

Single purchase

The detail view shows everything about one purchase so you can check amounts, products and payment issues.

Purchase info

• Purchase ID: unique ID (e.g. #68b8c8b5-3afe-4463-bdae-eefcad69a6ec)
• Date and time: when it happened (e.g. Saturday, 18 March 2023, 16:11)
• Show receipt: open or download the receipt
• Mark as successful: appears when payment did not finish (declined card or timeout). Confirm to book it manually; the dashboard asks you to confirm first

Purchase status

Payment status of the checkout:

• successful – completed
• pending – payment still open
• timeout – payment time limit exceeded, purchase aborted
• cancelled – customer aborted at the kiosk
• failed – payment failed and was aborted

Line items

Products bought, with:

• Quantity
• Product name (e.g. UrDinkel-Kringel 500g)
• Price (e.g. CHF 6.90)
• VAT (e.g. CHF 0.17)
• Category (e.g. bakery)
• Supplier (e.g. bakery)

Payment summary

• Net total excl. VAT (e.g. CHF 6.73)
• VAT total (e.g. CHF 0.17)
• Gross total incl. VAT (e.g. CHF 6.90)
• Payment method and amount paid (e.g. cash CHF 6.90)

Manual entries

These appear when a customer scans an EAN or QR code that is not yet in your product list, or when a supplier changed a code you have not updated yet.

If you need them for supplier settlements, assign a supplier on the purchase:

After assignment, the line is renamed to «Supplier name manual product code entry». It stays traceable and drops out of the open manual-entry list.