Financial Reports

A financial report summarizes your revenue for a selected period: gross revenue, net revenue and VAT per tax rate, gift cards, deposits and the breakdown by store and payment method. The PDF serves as an accounting voucher; you import Excel and CSV into your accounting software or analysis tool.

You find the feature in the menu under Financial Reports. It is included in the Retail and Pro plans; the Admin and Owner roles have access.

Overview

The list shows all reports with Period (the dates, with the period name such as "September 2026" below), Status, Gross Revenue, Net Revenue, Total Tax, Deposits collected and the creation date. Clicking a row opens the report. Use Filter by status to show only drafts or only finalized reports.

List of financial reports with status filter

Create a report

Click Create Report.
Choose the period:
- Predefined: Current month, Last month, Current quarter, Last quarter, the quarters Q1 (Jan-Mar) to Q4 (Oct-Dec) of the current year, Current year or Last year.
- Custom: any period with From and To.
Click Create Report. The report is calculated and saved as a Draft.

Create report dialog with predefined periods

The values are calculated and saved when the report is created. If anything changes in the purchases of the period afterwards, delete the draft and create it again.

Contents of the report

At the top are the period as title, the status and the actions (Finalize Report, Export, ⋯ menu). Below follow the key figures and the Details card with the period and the date, time and person of creation and finalization.

Financial report with key figures, tax breakdown and stores

Area	Content
Key figures	Gross Revenue (incl. VAT; called Sales as soon as deposits were collected), Net Revenue (excl. VAT), Total Tax and Deposits collected (only if any, "Not included in gross revenue").
Gift Card Overview	Gift Cards Sold and Gift Cards Redeemed (each with amount and count) plus Net Gift Card Revenue.
Tax Breakdown	Per tax rate: Gross Revenue, Net Revenue, Tax Amount and Order Count.
Store Breakdown	Totals per store (named by city), expandable By Tax Rate and By Payment Method with Sales, Deposit, Total received and number of orders.
Payment Methods	Revenue incl. deposits per payment method of the purchases, expandable by tax rate.

How it is calculated

Basis: all successful purchases whose purchase date falls within the period, from midnight to midnight in your organization's time zone (Settings › Organization › General). Cancelled, failed and deleted purchases do not count. The report shows revenue, i.e. what was sold, not the money received on your account.

Gross, net, tax: Gross revenue is the sum of sales prices incl. VAT, net revenue the sum without VAT. Gross revenue = net revenue + total tax always applies. The tax breakdown adds up to the same values. In Order Count, a purchase with products at two tax rates counts for both rates; the total can therefore be higher than the number of purchases.

Deposits: Deposits are not revenue. They appear separately as Deposits collected and are included in the Total received amount of the payment methods (at 0% VAT).

Gift cards:

Selling (and topping up) a gift card counts as revenue, usually at 0% VAT, and appears under Gift Cards Sold.
When a customer pays with a gift card, this is a payment, not revenue and not a revenue reduction. The products bought count fully as revenue; the amount appears under Gift Cards Redeemed.
Net Gift Card Revenue = gift cards sold − gift cards redeemed. This is the change in outstanding balances during the period; the value can be negative if more was redeemed than sold.
Under payment methods, "giftcard" stands for purchases paid with a gift card. The sale of a gift card appears under the payment method used to buy it.

Discount codes: Discounts are not deducted from revenue in the report; products count at their regular sales price. The statistics, by contrast, deduct discounts proportionally.

Example	Effect in the report
Sandwich CHF 8.50 (2.6%), paid with a CHF 5.00 gift card and CHF 3.50 by card	Gross revenue + CHF 8.50; gift cards redeemed + CHF 5.00
Sale of a CHF 50.00 gift card, paid by card	Gross revenue + CHF 50.00 at 0%; gift cards sold + CHF 50.00
Drink CHF 3.00 plus CHF 0.50 deposit, paid in cash	Sales + CHF 3.00; deposits collected + CHF 0.50; total received (cash) + CHF 3.50

Export

Use Export › Export as PDF, Export as Excel or Export as CSV to download the report at any time, including drafts.

Format	Content
PDF	"Financial Report" with all areas, in the language you use the dashboard in. Drafts carry the watermark DRAFT.
Excel	Sheets Summary, Tax Overview, Stores by Tax Rate, Payment Methods and Detailed View.
CSV	One row per store, payment method and tax rate (English column names), for import into accounting software or a spreadsheet.

💡 CSV files from the dashboard open in Excel with a double click, split into columns and with umlauts intact. If everything still ends up in one column, import the file via Data › From Text/CSV and choose semicolon as the delimiter.

Finalize or delete

Finalize Report: Once you have checked the figures, finalize the report. It then stays in the list with its locked values for documentation. This step cannot be undone.
Delete Report: In the ⋯ menu of the detail page, you delete a draft, for example if the period is wrong or purchases were corrected. Finalized reports cannot be deleted.
Change history: At the bottom of the detail page you can see who created and finalized the report and when.

Status	Meaning
Draft	Calculated, can be exported and deleted.
Finalized	Locked, view and export only.

Tips

Create the report only after the period has ended, e.g. with Last Month at the start of the month.
For supplier shares in a shop-in-shop, use payouts.