Settings

Under Settings you manage your personal profile, your organization and your subscription. At the top of the page you switch between the three areas Profile, Organization and Subscription.

The Settings menu item is available from the Member role upwards. Some areas, such as the general organization data, member management, API keys and the audit log, can only be edited by Admins and Owners. Which role may do what is shown in the table in the "Members and roles" section below.

Profile

In the Profile area you change your personal details. They apply only to your own user account, not to the whole organization.

The Email and Password sub-pages are only active if you sign in with email and password. If you only sign in with Google, you manage email and password at Google.

Organization › General

Under Organization you find the sub-pages General, Members, API Keys, Stores, Devices, Suppliers, Categories and Audit log on the left. On the General sub-page you maintain the master data of your organization:

After making changes, click Update Organization. Members without admin rights see the notice No permission for organization settings instead.

Good to know: the name printed on the receipt as well as the address and VAT number on the receipt are maintained per store, see Stores and kiosk settings.

Members and roles

On the Members sub-page you see everyone with access to your organization and their role. Below follow the Pending Invites (invitations not yet accepted) and the Role permissions table.

Inviting members

Admins and Owners can send invitations.

1. Click Invite Members.
2. Enter the person's Email and choose their Role.
3. Add further people with Add another one.
4. Click Send Invites.

The invited people receive an email with a link to your organization. Until they accept the invitation, they are listed under Pending Invites and have no access yet. You can remove an invitation that should no longer be valid there with Delete invite.

You can assign at most your own role. The Owner role cannot be assigned by invitation, only transferred.

Managing members

Depending on your role, the ⋯ menu in a member's row offers the following actions:

• Change Role: assigns a different role. You can only change members whose role is lower than your own.
• Store access: admins and owners only, for members with a lower role. Limits the member to one or more stores (or gives them All stores again). A limited member only sees the orders of those stores under Orders, and only their stock items in Stock Management and the stock scanner. The Stores column of the member list shows the access.
• Transfer Ownership: owner only. The selected person becomes owner, your own role becomes Admin.
• Remove: revokes the person's access to the organization.
• Leave Organization: appears in your own row. The owner cannot leave the organization; they transfer ownership first.

The four roles

Role permissions

The Role permissions table in the dashboard shows what each role may do (✓ = allowed, — = not allowed):

API keys

API keys connect scango.ch to other programs, e.g. an inventory management or accounting system. Admins and Owners create a key under API Keys with Create API key: enter a Description, choose Type Read or Write and click Create. With View API key a key can be displayed and copied again later; Delete API key invalidates it.

Step-by-step instructions, an example request and the available data are in the API article.

Stores

Under Stores you create your locations and define per store what is printed on the receipt, which payment methods the kiosk offers and how it looks: languages, colors, background images, sounds and custom kiosk texts. All fields are described in the Stores and kiosk settings article.

Devices

Devices lists all checkouts and devices connected to your organization. New devices appear automatically as soon as they are connected.

When you enable receipt printing, load suitable thermal paper (Useful accessories) into the paper compartment of the checkout and then restart the device. The kiosk then offers to print the receipt (see Hardware).

Suppliers and categories

Under Suppliers you manage your suppliers' contact, bank and payout details, the daily sales email and the supplier dashboard link. Under Categories you group your products and control which categories appear in the manual selection on the kiosk. Both are described in the Suppliers and categories article, including import and export.

Audit log

The Audit log shows every change made in the dashboard: who changed what and when. It is only visible to Admins and Owners.

Each entry names the member, the area (e.g. product, store, supplier, coupon, member or API key), the action (created, changed, deleted, imported or performed) and the time. For changes you see the Before and After values.

Use the filters Area, Member and Period (All time, Today, Last 7 days, Last 30 days, Last 90 days) to narrow the list.

In addition, the Change history at the bottom of detail pages, e.g. of a store, supplier or category, shows the changes to exactly that entry.

Subscription

The Subscription area shows your plan and your invoices:

• Your plan: name and status of the plan, price Monthly (net) or Yearly (net), Invoicing and Current period. To change your plan, email info@scango.ch. Without a subscription, a corresponding notice appears.
• Invoices: all invoices; Open invoice shows an invoice in detail.
• Billing address: Company, First and last name, Email, Phone, Street, Postal code, City and VAT number. The address appears on new invoices; save it with Save address.

The subscription and billing portal are managed by Admins and Owners.

Additional features on request

scango.ch enables further features for individual organizations. Only then do the corresponding sub-pages appear under Organization:

• Forecast: demand forecast for selected products, categories and suppliers.
• Monitoring: temperature monitoring of refrigeration units with alerts, see Monitoring.
• ESL Labels: electronic shelf labels.

Interested? Email support@scango.ch.

Frequently asked questions