FeatureRetail plan

Gift cards

Every gift card has its own QR code, a value in CHF and an expiry date. Customers scan the card at the checkout, the balance is set against the purchase, and they can top up an empty card right there.

Why it matters

Credit that works without staff

  • One at a time or up to 1000 at once

    For a promotion you create many identical cards with a shared code prefix and download the list as CSV and the QR codes as a ZIP.

  • Top up at the checkout

    Customers top up cards with a value of 0 themselves at the checkout, with amounts from CHF 10.– to 200.– or a custom amount.

  • Every movement on record

    The detail page shows each charge and top-up with order ID, date and new value.

How it works

How customers pay with the card

One card can be used or topped up per purchase.

  1. 1

    Scan the card

    The customer scans the gift card’s QR code at the checkout, just like an item.

  2. 2

    The balance is applied

    The checkout deducts the balance from the purchase. If it is not enough, the customer pays the rest as usual.

  3. 3

    The remaining balance stays

    If the balance exceeds the purchase, the customer finishes with “Complete purchase (Remaining gift card balance: CHF …)”. The rest stays on the card.

  4. 4

    Top up an empty card

    If the card is empty, the checkout asks whether to load money onto it. With “reload” a customer can also add to an existing balance and pays the amount with the purchase.

In the dashboard

Create, manage, track

The images come straight from the Cloud Dashboard, filled with sample data.

  1. 1

    Overview with status

    Starting value, expiry date, description, current value and transactions. Green means valid, orange expires within 30 days, red has expired.

    app.scango.ch
    List of gift cards with green, orange and red status
  2. 2

    Add a gift card

    Description, amount, optional code and “Valid until”, suggested two years ahead. An amount of 0 means customers top the card up at the checkout.

    app.scango.ch
    Form for a new gift card with description, amount, code and valid until
  3. 3

    Create multiple

    Quantity up to 1000, amount, description, code prefix and one expiry date for all cards. Then download CSV and QR codes for your printer.

    app.scango.ch
    Create Multiple dialog with quantity, amount, description, code prefix and valid until
  4. 4

    One card in detail

    Starting and current value, “Amount to top up”, expiry date and QR code. Below that every transaction with order ID and date.

    app.scango.ch
    Gift card detail page with value, top-up, QR code and transactions
  5. Read the full guide
Good to know

A means of payment, not a discount

A redeemed gift card is a means of payment: it does not reduce product revenue in Statistics or financial reports. Selling a card counts as revenue in the financial report, usually at 0% VAT. There is no ready-made print template; you print the QR code on cards in your own design. If you sell a card on invoice, you top up the balance manually in the dashboard.

Requirements
Plan
Retail or Pro
Access
from the Employee role
Checkout scanner
QR code recognition enabled
In operation
Per purchase
one gift card
Expiry date
always set, two years suggested
Top-up at the checkout
CHF 10.– to 200.– or a custom amount
Export
CSV with selectable columns
Costs
Retail plan
CHF 179.–/month, first checkout included
scango.ch

More features

Retail plan

Discount codes

Percent or fixed amount on product, category or supplier – valid at self-checkout.

All plans

Product management

Prices, barcodes, VAT, deposit, age and visibility – maintain your assortment yourself.

All plans

Real-time sales

Daily revenue, trends and KPIs – from anywhere.

All plans

Orders

Every purchase with status, lines, deposit and filters – for support and control.

Frequently asked questions

How do customers redeem a gift card?

They scan the card’s QR code at the checkout. The balance is set against the purchase and recorded in the transactions as “Charge gift card”.

What happens to the remaining balance?

It stays on the card. In the dashboard you see it as the current value, and the customer can use the card again next time.

Can customers top up a card themselves?

Yes. If the card is empty, the checkout offers a top-up. With a balance on it, the customer adds to it with “reload”. The amount is paid in the same purchase.

What happens after the expiry date?

The checkout shows “Gift card no longer valid”. You can extend “Valid until” on the detail page.

Is there a print template?

No. You download the QR code as a PNG, or all codes at once as a ZIP for many cards, and print it in your own design. Print it dark on a light background and not too small.

How do gift cards appear in the financial report?

As “Gift Cards Sold”, “Gift Cards Redeemed” and “Net Gift Card Revenue”, the change in outstanding balances during the period.

Tobias Kobelt

Hi, I’m Tobias.

Happy to help. Sign up for free to get a first impression – or request a non-binding quote. I’m here if you have questions.

Tobias Kobelt · scango.ch